Excellence
The sales retreat is done and was a great success. Energy is high. People are pumped. Only one minor misunderstanding which is causing me great strss which I need to clear up today and it will be close to perfect.I went into the office when it was done so even have most of my follow up done, which is great.
My closing speech was on excellence. I covered what I thought were the 7 Steps to Excellence.
1 - It is a continuum so we must always continue to strive to achieve it.
2 - Be responsive. We need to be lightning fast on email and vmail response. This is one of my pet peeves.
3 - Always learn. We need to all continue to learn all the time.
4 - Change is Opportunity. We need to embrace it.
5 - Help resellers win. We will be successful if our customers our. The more we can help our customers win, the more they will buy.
6 - Polish process. We need to look at all of our processes and always question how we can do them faster, better, more effectively.
7 - Do smart business. We need to make sure our business is sustainable long term.
I am going to cover these same points on my quarterly update meetings today.
Off to the gym.
posted by Jim Estill @ 5:55 AM 
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